在运营速卖通店铺的过程中,大家需要关注店铺的各个模块以及各种数据,比如说产品模块,买家秀模块等等,有一些新手卖家朋友比较关心一个问题,就是这个速卖通买家秀模板怎么做?
模版一:刚发货后,提醒买家注意收货及收货后留好评(如果使用的挂号运输方式,如 EMS 或者 DHL 等)
Dear Valued Customer,
We are happy to inform you that your purchase has been dispatched!
The typical time of arrival is between 7 and 10 days. If your item does not
arrive within 10 days, please let us know.
After your item has arrived, why not take a moment to leave positive
feedback about our products and service? It only takes a moment, and
it’s a great way to help others make purchases like yours!
Thank you for your custom, and we look forward to providing you with
the best buying experience again on AliExpress!
Yours sincerely,
Seller Name
模板二:已经确认收货后,提醒买家及时留评
Dear Valued Customer,
Thank you for shopping on our store - we hope you are enjoying your
purchase!
Your shopping experience is very important to us and our business. We
would like to invite you to leave positive feedback on our products and
service. It only takes a moment, and it’s a great way to help others make
purchases like yours!
If you are unsatisfied with any aspect of our service, please contact us
first so we can try to resolve your problem.
Thank you for your custom, and we look forward to providing you with
the best buying experience again on AliExpress!
Yours sincerely, Seller Name
那么,如何产生更多的客户评价呢?
首先,为客户提供值得称道的产品和购物体验是最重要的。然后,通过各种途径,如电子邮件、社交媒体、应用程序,产品页面等请求客户购买产品后给予反馈,留下评价。
当然,为顾客提供一个方便的平台提供反馈也是很重要的。你还可以采取激励性的措施(例如折扣、免费使用、新品尝鲜等),鼓励客户提供分享、反馈。
无论是哪个电商的平台,他们都希望自己店铺的好评率高,宝贝出现问题时,及时响应,及时解决。要用于揽责,要记住一个中差评的损失远远大于处理一次售后。
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