运营亚马逊产品的时候,会出现各种各样的情况,比如说有一些卖家朋友遇到了不出单的情况,还有一些卖家朋友遇到了限流的情况,想要申诉,想要了解亚马逊限流申诉模板是什么?
特别提醒大家,一定不要照抄,根据自己店铺出现的问题,和实际原因进行借鉴删改。
Dear Amazon performance team,
This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data on Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of the client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we cant check the IP that how it used before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry about this, we will not use this IP operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account in Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account.
I look forward to your reply, thank you deeply!
申诉技巧
1、 找到切入点,切入点就是我们违规的原因。找到违规点,对症下药。
2、 找到证据。如果是真的有违规项目,我们就要全部更改好,并且要仔细检查,所有都要更改,并在申诉的时候将已经修改好的证据传递给亚马逊审核工作人员。如果是误杀,那就将没有违规的证据做好证据链提交审核。
3、 言辞恳切,不仅仅要更改,再更改之后我们还要表名以后一定给会注意到此类问题不会再犯。
4、 对于误杀的情况,我们也要注意态度,毕竟是国外的平台,如果审核人员不理你,真的是投诉无门。所以态度好点没有什么不好。
邮件是层层递进的一层胜过一层,语气是加强的,最后邮件的最后一定要有一个概括性的话,好概括性的话,写什么呢,一般写的是新保证之类的话术。
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